Product updates, engineering deep-dives, and stories from the volunteer EMS agencies that run on Hatzalah.Live.
We rebuilt our routing engine over a weekend. Here's what we learned, what we broke, and how three agencies measured the difference.
Read articleWhy we use KML for divisions, neighborhoods, and radio zones — and how a 5-minute KML upload replaces a 200-row spreadsheet.
Most agencies have a 15-year-old phone system they can't replace. Here's how we route calls through it without dropping a single second.
New analytics dashboards, mobile lock-screen status updates, and three radio integrations shipped in the last 60 days.
We sat in dispatch rooms across 12 agencies for two weeks. Here's what we saw, what surprised us, and what we changed.
What happened, why our monitoring caught it in 90 seconds, and the three changes we shipped in the following week.
Product updates, field notes, and the occasional incident postmortem. No spam — ever.